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Privacy Policy

Last updated: March 2025

Digi Quill ("we", "us", "our") is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights regarding your data.

Who We Are

Digi Quill is a content writing and video production agency based in Chennai, Tamil Nadu, India. We serve clients across India, UAE, USA and 12+ countries. Contact us at contact@digiquill.in for any privacy-related queries.

What We Collect

We collect information you provide directly when you fill out our contact form, book a call or correspond with us by email. This includes your name, email address, phone number, company name and the content of your messages.

We also collect standard website analytics data through tools like Google Analytics, including pages visited, time on site, device type and approximate location. This data is anonymised and aggregated.

How We Use Your Information

We use the information you provide to respond to your enquiries, deliver the services you have engaged us for, send project updates and invoices, and occasionally share relevant content or service updates (which you can unsubscribe from at any time).

We do not sell, rent or trade your personal information to any third party. We do not use your data for advertising purposes.

Cookies

Our website uses cookies to understand how visitors use the site. These include analytics cookies from Google Analytics and functional cookies that remember your preferences. You can accept or decline cookies using the banner shown on your first visit. Declining cookies will not affect your ability to use the website.

Data Storage and Security

Your data is stored on secure servers. Form submissions are delivered via Web3Forms and stored in accordance with their privacy policy. We retain client data for 7 years as required by Indian business law, after which it is securely deleted.

Your Rights

You have the right to access the personal data we hold about you, request correction of any inaccurate data, request deletion of your data (subject to legal obligations), and withdraw consent for marketing communications at any time.

To exercise any of these rights, email us at contact@digiquill.in. We will respond within 30 days.

Third Party Services

We use the following third party services which may process your data: Google Analytics (website analytics), Web3Forms (form submissions) and Cloudflare (website hosting and security). Each of these services has their own privacy policy.

International Transfers

As a global agency serving clients in multiple countries, your data may be processed in countries outside India. We ensure appropriate safeguards are in place for any international data transfers.

Changes to This Policy

We may update this policy from time to time. We will notify clients of significant changes by email. The date at the top of this page shows when it was last updated.

Contact Us

For any questions about this privacy policy or how we handle your data, contact us at contact@digiquill.in or write to us at Digi Quill, Chennai, Tamil Nadu, India.

Digi Quill Team
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